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Service & Support
EMCC offers reliable machinery that meets high standards in design and material selection to ensure continuity in your production process
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Service Concept

A perfect after-sales service system and all-round service network are the guarantee of Shanghai Exceed Industry to provide quality services. With the customer service department as a supporting platform, the company dealer’s service personnel at all levels promote product sales, technical services, hotlines, promotion, and after-sales services.

All Services

0001
Equipment Engineering & Manufacturing
We manufacture fertilizer machinery and complete production line equipment for global clients.
0002
Installation, Commissioning & On-Site Start-up Supervision
Includes physical and digital manuals, 24/7 remote assistance, and on-site guidance.
0003
Process Flow & General Plant Layout Design (PDF)
Comprehensive system design solutions with modular flowcharts > CAD engineering drawings, detailing down to electrical routing.
0004
Conceptual Plant Layout Design (3D)
Mechanical structure > Equipment visualization > Production line & plant > 3D animation and rendering.
0005
Civil Engineering Guidance & Design with Static & Dynamic Loads
Collaborate with construction teams to design and implement based on existing sites and equipment structures.
0006
Structural Steel & Platform Access Design
Clear pathways, optimized space, and enhanced operational safety and efficiency.
0007
Chute & Piping System Guidance + Piping & Instrumentation Design (P&ID)
Ensures efficient and stable material handling, reduces blockages and wear, and enables automated process control, monitoring, and safety.
0008
Electrical & Control System Engineering Design
Plans power distribution and control systems for precise automated process operations.
Standard Service Process

Requirements & Needs

EMCC LAB Testing &

Analysis

Data Report & Techanical
Confirmation

Proposal & Design
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Perfect After-sales Service System
All-round Service Network
Professional Service Team

After-sales Service

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Installation & Training

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Manufacturing

Order/ Contract

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Quotation
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Process Design, Development & Optimization

Design Services

EMCC has a professional product development and design team, providing customers with comprehensive customized services.

EMCC R&D LAB

Feasibility / Proof of Concept > Proof of Product > Proof of Process > Process / Product Optimization

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